Traveling and Hotels
The travel and hotel industries are closely linked, with hotels being one of the most popular forms of accommodation for travelers. Regardless of whether they’re traveling for business, leisure or somewhere in between, most long-distance travelers will require some form of overnight accommodation during their journeys. However, there are several factors to consider when choosing a hotel, such as location, price and amenities.
For many people, location is one of the most important considerations when choosing a hotel, especially if they’re visiting a new city. It can be tempting to save money by staying at a less expensive hotel that’s far from the center of town, but this is often a false economy. Spending hours commuting to the main attractions that you want to see will only take away from your vacation time and may even prove to be more expensive than if you had chosen a more central property to begin with.
While it’s important to check out a hotel’s reviews, it’s also worth taking the time to look at the actual website of the property in question. Sometimes, hotels address issues that are raised in reviews and will include this information on their website. Furthermore, if you’re a frequent traveler, it’s worth checking to see whether the hotel is part of any loyalty programs that would allow you to earn free stays in the future.
As the coronavirus pandemic continues to impact the global travel industry, it’s crucial for hotels to make sure that they’re offering guests the best possible experience. This means going above and beyond to ensure that guests feel safe and secure, and offering a range of different services and amenities that can help them relax and unwind during their stay. Some of these extras might include a spa, gym or pool, but others could be as simple as having the option to order room service or a complimentary breakfast in the morning.
The industry is slowly recovering from the COVID-19 crisis, with tourists beginning to return to cities and weddings and conferences resuming. However, it’s still a tough time for some hospitality and travel businesses, with revenue losses expected to continue well into 2021. In order to survive these challenging times, it’s vital that hotels focus on reducing costs and offering a more personalized customer experience. They can do this by incorporating technology into their operations and by working with their guests to develop tailored packages and deals. By doing so, they can improve the overall guest experience and increase revenue at the same time. They can even use a software solution like a customer relationship management (CRM) platform to automate suggested restaurant and activity recommendations for loyal guests during booking. This will not only improve the overall guest experience, but it will also help to drive future bookings and retention. This is especially true for hotels that have partnered with various loyalty programs.